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BioSkin® warranties its products against defects in material and workmanship for 90 days. If you think your product is defective, please call us at (800) 541-2455 to arrange for a replacement.
The fastest way to receive a different size is to simply place a new order for the new size, then return the original item using the shipping label provided. We will process your refund as soon as we receive and inspect the original item.
Please follow the instructions on the RETURNS & EXCHANGES form that came with your product.