90 Day Warranty
BioSkin® warranties its products against defects in material and workmanship for 90 days. If you think your product is defective, please call us at (866) 830-5777 to arrange for a replacement.
30 Day Returns and Exchanges
- Returns and exchanges need to be received within 30 days of the invoice date.
- Products need to be returned in new and unused condition.
- Refunds are issued according to the original form of payment (credit card, PayPal, etc.)
- Return policy does not apply to face masks.
Exchange Instructions (Wrong Size?)
The fastest way to receive a different size is to simply place a new order for the new size, then return the original item using the shipping label provided. We will process your refund as soon as we receive and inspect the original item.
Please follow the instructions on the RETURNS & EXCHANGES form that came with your product.