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90 Day Warranty

BioSkin® warranties its products against defects in material and workmanship for 90 days. If you think your product is defective, please call us at (800) 541-2455 to arrange for a replacement.

30 Day Returns and Exchanges

  • Returns and exchanges need to be received within 30 days of the invoice date.
  • Products need to be returned in new and unused condition.
  • Refunds are issued according to the original form of payment (credit card, PayPal, etc.)
  • Return policy does not apply to face masks.

Exchange Instructions (Wrong Size?)

The fastest way to receive a different size is to simply place a new order for the new size, then return the original item using the shipping label provided. We will process your refund as soon as we receive and inspect the original item.

Return Instructions

Please follow the instructions on the RETURNS & EXCHANGES form that came with your product.

Download Returns & Exchange form here.

If you cannot locate the pre-paid Return Label for your order please contact Customer Care at 800-541-2455 or and we’ll email a label to you.

Talk to Us

Call us at 800-541-2455
8am - 3pm Pacific Standard Time

Free Shipping

Free shipping via USPS to anywhere in the continental United States. Expedited shipping also available.

Free Returns

A prepaid return label is included in every order. Receive a full refund within 30 days. Does not apply to face masks.